Privacy policy

Introduction

Laos Bank Support recognizes the protection of personal information provided by our customers and all associated parties (hereinafter referred to as “the individual”) as a critical social responsibility for those handling personal data. We adhere to legal regulations and other norms related to personal information protection and are committed to rigorously enforcing the following privacy policy by establishing voluntary rules and systems.

1. Acquisition of Personal Information Laos Bank Support acquires personal information through lawful and fair means, and strictly avoids obtaining it through improper methods. When collecting personal information from individuals, we will notify the purpose of its use or clearly state it on our website.

2. Use of Personal Information Personal information at Laos Bank Support is used only within the scope necessary to achieve the following specified purposes. We will obtain prior consent from the individual for any use of personal information beyond these purposes:

  • Responding to inquiries and consultations.
  • Providing information about services such as seminars and school events.
  • Distribution of newsletters.
  • Support for setting up various international bank accounts.

3. Safety Management of Personal Information Laos Bank Support takes appropriate and necessary measures to prevent the leakage, loss, or damage of managed personal information and to ensure its secure management.

4. Entrusting Personal Information If outsourcing the handling of personal information in whole or in part, Laos Bank Support conducts strict assessments of the third parties and supervises them to ensure the secure management of the personal information entrusted.

5. Provision of Personal Information to Third Parties Except with the individual’s consent or as required by law, Laos Bank Support does not provide personal information to third parties. When outsourcing work that involves the provision of personal information to subcontractors, necessary contracts are established to ensure appropriate safety measures are taken for the protection of personal information.

6. Disclosure and Correction of Personal Information If an individual requests access to, or correction of, their personal information, Laos Bank Support will verify that the request is made by the individual and respond promptly according to prescribed procedures.

7. Organization and Systems Laos Bank Support continuously works on proper management and ongoing improvement of personal information handling.

8. Changes to This Policy As legal and other circumstances change, Laos Bank Support may modify this privacy policy. Updates will be posted on our website.

Contact Information for Inquiries Email: info@laos-bank.jp Business Hours: 9:00 AM to 6:00 PM, Monday through Friday (excluding weekends and holidays)

Effective Date: December 1, 2021